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Assistance & Rebates
Brighton Water Assistance Program
High-quality and affordable water service for all of our customers is important to the City of Brighton Utilities.
We are now accepting applications for the 2026 Water Assistance Program. If you applied in prior years you must re-apply for 2026 to be considered with the program. Customers who qualify may receive a $500 credit for the 2026 calendar year, subject to available funding.
Applicant Guidelines
- Customer must pay utility bill directly to the City of Brighton.
- Must not have a tampered with the water meter within the past 24 months.
- Must demonstrate financial need. (See below for details.)
Demonstrating Financial Need
- Customer will automatically qualify if all household adults (18 years or older) are currently receiving any one of the following benefits:
- Low Income Energy Assistance Program (LEAP),
- Supplemental Nutrition Assistance Program (SNAP),
- Women Infants and Children (WIC),
- Temporary Assistance for Needy Families (TANF), or
- Medicaid
- Applicant may qualify if total gross household income is 200% or below the federal poverty level (FPL) as indicated below. To demonstrate income level applicant can submit a copy of their most recent income tax return or submit copies of two most recent paystubs for all members of the household 18 years or older. If your household has adult children in school and/or a stay-at-home caregiver that does not contribute income, please have that household member(s) complete the income verification form.
Roundup Billing
Brighton residents can roundup their bill to assist other residents in need. Roundup amounts never total more than $12 annually. Your contribution is greatly appreciated. Click here to register to round up your bill Roundup Billing Roundup Billing Roundup Billing Roundup Billing.
Budget Billing
This option aims to keep your bill uniform for every cycle for the coming year. Budget billing is calculated using the previous 12-month average bill plus a slight markup and is re-adjusted each March. If the customer has been at the residence less than 12 months the previous occupant's usage may be used to calculate the annual average.
Eligible customers currently on budget billing as well as those who have requested budget billing will receive a letter early in the year indicating their budget billing amount and must sign and return the form by the indicated date in order to be enrolled in budget billing.
To be considered for budget billing next year customers must request to be added to the budget billing list by December 31. Request budget billing for 2025 here.
Leak Adjustment Policy
Leaks on a property can result in unexpected bills for repair and water usage that property owners are responsible for paying. The City of Brighton has established a leak adjustment policy to provide some assistance on high water bills due to a leak. You may be eligible for a leak adjustment credit if the property is resident or the utility billing account is under a charitable or religious organization with IRS 501(c)(3) status.
Click here to apply for a leak adjustment
General eligibility requirements
- Meter has not been tampered with within the past 24 months.
- No leak adjustment has been received within the past 12 months.
- The utility billing account is current or on an active payment arrangement.
- The leak has been repaired and the application is submitted within 60 days of discovering the leak.
Single family residential accounts additional requirements
- The applicant pays the utility billing directly to the City of Brighton.
Multi-family residential accounts, additional requirements
- The property is classified as multi-family for utility billing purposes. Note that clubhouses and irrigation meter accounts may be considered as non-residential.
- The property is compliant with all backflow device requirements.
Non-residential accounts, additional requirements
- Only eligible if the utility billing account holder is a charitable or religious organization with IRS 501(c)(3) status.
- The property is compliant with all backflow device requirements.
To avoid additional fees and/or interruption in service, payments on accounts must continue in full while under leak adjustment review. If you are struggling to pay the full balance on time, please call our office at 303-655-2009 to discuss payment plan options. Any approved credit will be applied directly to your account.
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Utility Billing Customer Service
Physical Address
500 S 4th Avenue
Brighton, CO 80601
Phone: 303-655-2009
Hours:
Monday - Thursday: 8 a.m. - 5 p.m.
Friday: 8 a.m. - Noon