What payment options are available for processing my utility bill?

  • Direct Pay: This program is for those citizens who prefer to have their water bills automatically deducted from their checking account. To sign up, call the Utility Billing Department at 303-655-2009 and request a Direct Pay form to be sent to you. Once the completed form is returned with a voided check, the process will begin. The first billing cycle, your routing and account numbers are verified. The automatic deduction of your full bill will begin in the second billing cycle. The deduction is taken out of your checking or savings account on the dude shown on your monthly statement.
  • Wells Fargo E-Bill Express: Utilities Online Payment and Electronic Billing with Wells Fargo E-Bill Express
  • Credit Card Payments: Call our office and pay by Visa or MasterCard.
  • Mail: Payment can be remitted by mail in the return envelope provided with your monthly statement. Drop Box - located on the west side of the small annex building located in our parking lot at the City Hall Building. Payments are picked up at 7:15 a.m. Monday thru Friday, and on Tuesday and Thursdays again at 10:00 a.m.

Show All Answers

1. Can I pay over the telephone with a check?
2. Why did my water bill go up?
3. Why did my sewer rate go up?
4. How is the Storm Drainage Maintenance Fee calculated?
5. What is the charge if I am late on paying my bill?
6. I made a payment on line through my bank a week ago, why haven't you received it yet?
7. I already paid my bill, why does my statement show a past due balance?
8. I am a new customer, why do I have a $20.00 past due balance on my account?
9. Why would the Storm Drainage Charge apply to my property if there is not a storm sewer directly in front of my property?
10. What payment options are available for processing my utility bill?
11. Do I have to receive a paper bill?
12. Is there a way to make the amount of my water bill consistent every month?