Assistance Programs

Budget Billing

This option aims to keep your bill uniform for every billing cycle for the coming year. It is offered to homeowners that have been current with payments on their monthly water bills for a period of 12 months. New homeowners may apply based on previous annual average consumption at their current address. Budget billing generally is re-adjusted every March and is calculated by using the previous 12-month average bill with a 10 percent increase added into the monthly totals and then reconciled with the 12th bill. Residents are encouraged to call to have their account added to the Budget Billing list. Accounts must be added by Dec. 31 and bills will be re-adjusted March of the following year.

Leak Adjustment Policy

The City of Brighton's Leak Adjustment Policy can be viewed here.

Customer Assistance Program

The City is partnering with Almost Home, Inc. on this new program and utility customers who qualify may receive up to $300 worth of vouchers per year to assist them with paying their utility bill. Utility customers in need of assistance must apply through Almost Home. The Customer Assistance Program is only available to City Brighton residents and all customers will be asked to show proof of residency at the address associated with their utility bill during the application.

Learn more about the Customer Assistance program here.